I have been a customer of Bergman luggage for over 40 years. I recently bought a travel pillow from them and paid cash. The pillow is defective and
when I tried to exchange if for one that actually worked, they would not do it. Why? I didn't have my cash receipt, and they couldn't look it up as I didn't remember the exact day I bought it. To be clear, I wasn't asking to return it....only exchange a defective item that I had less than 2 weeks and had only tried to use once when traveling. I'm never shopping there again! Customer service was useless when I called the corporate headquarters.
Bergman Luggage Company has grown to be one of the largest luggage and travel accessory retailers in the country. We continue to offer you the best selection and brands such as TUMI, …
|Pendulum Art Club|
|Fox's Watch Shop|
Bergman Luggage Manager Cassaundra Kover used to volunteer at one of Spokane's women and children's centers. She says she saw women who came with just the clothes on their back and had to leave the same way.
Bergman Luggage has been sold to The Luggage Center, a chain of 20 luggage stores in California that emphasizes lower prices and less selection than Bergman's, which has stores in Redmond and Bellevue.